Customers typically interact with many different departments or contacts in a company. To build the most effective and profitable relationship with a customer, it's essential for everyone in a company ...

Facebook released a tool Wednesday that will allow users to get the most out of videos that are recorded in 360 degrees. Publishers on the social network have started uploading specially made, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer 360 is a practice that involves gaining a comprehensive view of customer behaviors ...

This year you won't need a professional camera rig to grab an immersive 360-degree view of your surroundings so you can create and share your own VR photos and video. Managing Editor Josh Goldman is a ...

Even without a true 360-degree customer view, companies can come close to it by using some different identity resolution technologies. Despite what some technology vendors may say, achieving a ...

The latest craze sweeping YouTube is 360-degree videos. In fact, it has become a trend of sorts! A 360-degree view differs from the conventional video viewing experience in a way that it makes every ...

Videographers now have a new format to experiment with without spending money on more gear. PanoMoments is a short-form 360-degree content that coordinates the movement in the video with the viewer’s ...