Leaders have strong opinions and are used to sharing them. Earlier in my career, I viewed brainstorming sessions as an opportunity for a little healthy competition – to get everyone excited and ...

Do you know why God has given us two ears and one mouth? So that we speak less and listen more. Active listening is one such essential activity that everybody should practice. You always need to ...

Sometimes the most important part of getting to know someone is learning when to keep quiet. Many recruiters are so passionate about their industry that they overwhelm their prospects and fail to ...

Team building promotes problem solving, efficiency and reliability. Listening is a critical communication skill and involves much more than the act of just hearing what someone says. Team members who ...

In our everyday life, we continually verbally and non-verbally interact with those in our surroundings both in our personal and professional lives. We do this by means of encoding and decoding ...

I’m just about ready to declare that active listening is the highest priority skill for a coach to master and that it must be mastered prior to success using any other strategy. This is because I have ...

“You cannot truly listen to anyone and do anything else at the same time." —M. Scott Peck, author of The Road Less Traveled. Active listening is a way of listening that involves full attention to what ...

Mastering active listening can transform CX by building trust; it's a powerful conduit for enhancing customer satisfaction and loyalty. When it comes to customer experience (CX), active listening ...

The four love languages are ways to communicate the affection and care we have towards other people. Content creator Priscilla Zhou put forward a theory that, much like love languages, there are also ...

When Traci Ruble and her husband, Clemens Gantert, climbed into bed one night recently, he began telling her about his day at his software startup. He explained that changes in a state law would ...