BT home phone customers should check their bills, as well as those of older relatives, to see if they're unnecessarily paying to rent their handsets – some say they've unwittingly paid the fee for 20 ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq:NICE) today announced that BT Group, a leading United Kingdom-based multinational communications company, has selected NICE’s solutions to transform its ...

BT has released a new SmartTalk app on iPhone and Android that makes smartphone calls cheaper for customers of the telecoms giant. Available to download now from iTunes and Google Play, SmartTalk is ...

BT says it has decided to scrap half of the remaining telephone boxes in the UK. At the current time there are 40,000 active BT public telephone boxes which handle approx 33,000 calls a day - but a ...

SAN RAMON, Calif. & LONDON--(BUSINESS WIRE)--BT and Five9, a leading provider of the intelligent CX Platform, today announced that they are expanding their partnership to enhance the choice of contact ...

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British Telecommunications and Siebel Systems have expanded their six-year partnership to enable BT to resell Siebel's OnDemand service to small and medium-size businesses in the United Kingdom.

A network outage affecting thousands of EE and BT customers has been resolved, a spokesperson has said. Customers reported they were unable to make or receive calls as the mobile phone and landline ...

Around 10 million BT customers are facing above-inflation price increases from 3 July, with the cost of line rental rising by £1/month, some broadband packages increasing by up to 15% and BT Sport up ...

Thousands of EE, BT and Vodafone users experienced voice calling issues for over two days this week, but the problems now seem to (finally) be sorted. The outage first started on Thursday, July 24 at ...