Minneapolis — Best Buy has enhanced its extended-service program and repackaged it under the Geek Squad brand. Effective Sept. 14, all Best Buy extended-warranty plan names were changed to Geek Squad ...

This profile has not been claimed by the company. See reviews below to learn more or submit your own review. Geek Squad delivers technology support and repair services. The company assists with ...

Addressing "lower business demand," Best Buy has made a significant cut to its workforce and laid off a number of employees, including Geek Squad field agents, current and former workers told The Star ...

Best Buy laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The layoffs come amid a restructuring ...

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Many of us have so many subscriptions -- to Netflix, magazines, and smartphone protection plans -- it's tough to remember them all. Scammers are now taking advantage of that, hoping to get us to ...

That next visit from one of Best Buy's Geek Squad workers might not be for help with a television or to install a speaker but instead to learn about a blood pressure cuff or set up a pulse oximeter, ...

Today I learned there is another risk formula. The factors of this new formula are the vendor from which maintenance is purchased and the technicians faced when a customer enters the repair zone. In ...