Ella, a service and repair engineer at British Gas, said: "With temperatures fluctuating, we're seeing a big increase in low ...

Boilers are complex machines, which in turn means there are a number of things that can go wrong with them and cause them to stop working. Sometimes the issue is easily fixed and a little repair is ...

To help households get back up and running quickly, British Gas engineer Ella Teakle shares practical advice on what to do if ...