At its f8 Developer Conference Tuesday, Facebook introduced chatbot services to its Messenger app, an enhancement that the social media giant said ushers in a new era of communications with customers.

At its F8 developer conference, Facebook unveiled a new Messenger platform that allows developers to build bots inside Facebook Messenger. Bots are hot; they could even be the future. At its a heart, ...

Suddenly chatbots are hot and they have become the happening thing on the web. Yes, chatbots came with a solution to the pain of human engagement for many companies. With chatbots, companies now can ...

Chatbots haven’t really caught on in the past year since Facebook announced a platform to create artificial-intelligence (AI) assistants. That’s because early versions of Messenger bots were clunky ...

Bots are the talk of the town, and Anand Chandrasekaran is helping to create the buzz. The former CPO of both SnapDeal and Bharti Airtel, the third largest mobile provider in the world, has plenty of ...

I don’t know who wants to shop via chatbot, but that hasn’t stopped a range of companies from launching their own virtual assistants dedicated to this task. The latest to hit the scene is the new ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Spotify has announced a new Messenger bot to help users share and find ...

Spotify will be launching a bot for Facebook Messenger users that lets friends discover and share music directly in their chats. The bot, which takes advantage of Facebook’s soon-to-launch chat ...