If you have not yet heard the term "business architect", you soon will, write John Rymer and Alexander Peters of Forrester Research. Whether business architects report into the business or IT, this ...

In a new paper published by the Business Process Management Institute gives its stamp of approval to Business Process and Notation 2.0, released in January 2011, saying it fulfills the requirements of ...

“We’re seeing the whole idea of customer experience changing very quickly,” said Powers. “There is a customer inflection point where the customer will either continue to work with you or try someone ...

In a previous column, “How Enterprise Architecture Raises IT's Game”, I promised to delve deeper into my thesis that companies could use enterprise architecture to move from what Len Fehskens of The ...

BPX - Business Process Xperts, reports that companies leveraging its structured transformation framework are achieving exceptional results, reporting ...

As a Senior / Business Process Architect, you will play a critical role in transforming business operations. You will be an expert in IT Service Management (ITSM) and ServiceNow, providing valuable ...

To successfully compete against the inordinate number of e-markets today, intermediaries must efficiently and cost-effectively overcome the obstacle of incompatible infrastructures among trading ...

As a guest on the Federal News Radio program in Washington, I was being asked about my experiences in reducing IT costs. Joining me on the program was Jerry Davis, the deputy CIO at NASA, who ...

Take a look at some of the acronyms creeping into enterprise architectures — BPEL (Business Process Execution Language), BPM (business process management), BPO (business process outsourcing) — and you ...

As a Senior / Business Process Architect, you will play a critical role in transforming business operations. You will be an expert in IT Service Management (ITSM) and ServiceNow, providing valuable ...