As most of you know, EMA has been actively working to research and develop best practices around the planning and deployment of the IT Infrastructure Library’s Configuration Management Database.

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In the ever-evolving landscape of information technology ...

Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...

Anyone familiar with Device42? I've had most of my CMDB experience with ServiceNow. I'm trying to set up dependencies, and it seems like there's a few different ways to go about it. We have ...