Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

How to Start Working as a Call Center Agent From Home Your email has been sent A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

Your job performance is a combination of your "hard skills" — your technical knowledge and hands-on work product — and your intangible "soft skills," which are taking the American workplace by storm.

Not all skills are equally valuable in today’s competitive job market. Understanding the value of soft skills versus hard skills is crucial for job seekers who want to maximize their earning potential ...

Employers look for candidates who have both hard and soft skills. Hard, or technical skills, can be learned, but soft skills are innate and come naturally. Soft skills make candidates more valuable ...

Soft skills like time management and interpersonal communication are crucial to career success. Creative thinking and leadership in the workplace can lead to promotions and recognition. Developing ...

Workers with soft skills — such as problem-solving, decision-making and good communication abilities — get promoted faster than those who don’t have the skills, according to a Feb. 29 report from ...