This story is a collaboration between San José Spotlight and Open Campus. Genesis Smith is spread thin. There aren’t enough social workers in Silicon Valley, leaving her to juggle tense encounters ...

Genesis Smith is spread thin. There aren't enough social workers in Silicon Valley, leaving her to juggle tense encounters with parents whose children have been placed in protective custody with ...

Josh Hoffman sat before a room of aspiring homeless service workers and talked about why it’s important not to get discouraged. To make his point, the veteran in the field recalled a story of a woman ...