You may be surprised to learn that conversational intelligence and AI have actually been around for many years. From Facebook’s (now Meta) introduction of Messenger ...

Are we set on merging technology with biology? Source: Tiffany Lucia/CreatingWE The connection between conversational AI and conversational IQ is inevitable, but what's the difference? Artificial ...

David Gu is the co-founder of Recall.ai. Recall.ai provides a single API for real-time meeting data on video conference platforms. Conversational intelligence tools and artificial intelligence ...

Conversations are at the heart of collaboration within an enterprise. One’s ability to communicate with their teammates is often the difference between success or failure in the workplace. In addition ...

At a time when there are countless ways to exchange information, having an actual conversation with another person—whether they’re a colleague, a family member, or someone you encounter socially—may ...

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Jiminny, a U.K.-based conversational intelligence platform that companies use to record, transcribe and analyze communications from across sales and other customer-facing teams, today announced it has ...

Contentsquare, a digital analytics company, announced on July 30 that it has signed a definitive agreement to acquire Loris AI, a conversation intelligence platform. The acquisition aims to provide ...

InMoment ®, the leading provider of integrated Experience Improvement (XI)™ solutions, today announced it was named to the Constellation ShortList™ for Conversational Intelligence for Customer Service ...