CJBS Receives Best of Accounting Award by Clearly Rated for the Second Year in a Row and Named One of the Best Places to Work in Illinois 2023. CJBS, a leading accounting firm in Illinois, proudly ...

Marcel Proust said, “The real voyage of discovery consists not in seeking new landscapes, but in having new eyes.” I would modify that quote for our purposes and say, “Exceptional customer service ...

Opinions expressed by Entrepreneur contributors are their own. In his book No B.S. Ruthless Management of People & Profits, business coach and consultant Dan S. Kennedy presents a straightforward ...

"As things change, one thing that never goes out of style is providing excellent client service and truly listening to our clients so we can help them achieve their goals," says Joseph L. Buckley, ...

Studies show that increasing customer retention rates by a mere 5% boosts profits by up to 95%, which highlights the importance of prioritizing customer service and delivering an exceptional, ...

It took 37 minutes for Leila to get someone on the phone. When she finally did, the agent’s voice was bright and professional: “Hi, thank you for your patience. I understand how frustrating this must ...

At a recent roundtable, Kara Giannecchini, senior director of Haymarket Studio, sat down with the Syneos Health Communications president Jeanine O’Kane and members of her team including JD Cassidy, ...

The holiday season is fast approaching, which means many businesses are in the process of hiring and training seasonal employees. Holiday shopping can be stressful, which means providing exceptional ...

NEW YORK, Feb. 07, 2024 (GLOBE NEWSWIRE) -- Staffing 360 Solutions, Inc. (Nasdaq: STAF), a company executing an international buy-integrate-build strategy through the acquisition of staffing ...

“While travel agents are unlikely to be cheaper than fly-and-flop packages found online, for further afield or more complex ...

Customer service is becoming more and more unpredictable. Supply chains have been completely disrupted and shopping habits are following less predictable patterns. While customers may have been more ...

There is a lot riding on your customer experience and expectations are high. Are you ready to deliver an experience that keeps your customers coming back? Customers have come to rely upon online ...