The new AI assistant being tested is designed to offer more personalized help with things like account recovery, managing ...

Figuring out how to contact Facebook can be difficult, as it does not accept phone calls for customer support. You can try to contact Facebook customer support via email, but responses aren't assured ...

Meta acknowledged that its "support hasn’t always met expectations" but that a series of AI-powered updates should make it ...

Anurag's interest in technology was sparked around 15 years ago when he first tried a Nokia smartphone, one of those Windows-powered devices. Having only used feature phones up until then, he was ...

We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...

So you need to contact Facebook. You got locked out of your account for some reason, or you want to know how to better protect your privacy. Maybe you just need help managing a Facebook page for your ...

Angela McNamara's first hint that her Facebook account had been hacked was an early-morning email warning that someone was trying to log into her account. "If this is not you, don't worry, we're ...