Fishbone diagrams are used for root cause analysis. One of the best tools you can use for creating Ishikawa diagrams is Microsoft Visio. Many tools open up things for collaboration, allowing your team ...

At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...

This week’s column is my fifth and final column on root cause analysis tools for managers. In previous weeks I explained root cause analysis in general and three other great analysis tools; The Five ...