New England Fuel Institute’s (NEFI) Technical Training Center has announced that online training is now being offered via its Website on a wide range of customer service topics. Courses are applicable ...

DeKalb County’s newest and largest city wants to improve the customer service at its shops and restaurants. Stonecrest has launched the “Best of Stonecrest” initiative, through which the city will ...

This seminar, sponsored by the Silverthorne Economic Development Advisory Committee, will provide information on how to conduct highly interactive customer service. The two-hour workshop features the ...

Newport News Tourism, Newport News Hospitality Association, Peninsula Council for Workforce Development and the Hampton Convention and Visitor Bureau are sponsoring three sessions of a free customer ...

PICATINNY ARSENAL, N.J. - As a service provider organization, U.S. Army Garrison Picatinny Arsenal employees are committed to providing programs and services delivered with a sense of individual pride ...

Anticipatory customer service is the master skill, behavior, and attitude that distinguishes the kind of service that actually creates customer loyalty. Why would this be? Well, partly because it’s ...

What is internal customer service–what’s a good, workable definition? As a customer service trainer and keynote speaker on internal customer service, let me share how I define this “what”–and, more ...

New England Fuel Institute’s (NEFI) Technical Training Center has announced that online training is now being offered via its Website on a wide range of customer service topics. Courses are applicable ...