Google says it will issue a fix ‘as soon as possible.’ Google is emailing Chromecast users today to apologize for an issue that’s been causing certain Chromecast models to fail when people try to cast to them. The company says that it’s working on a fix.

Many people using older Chromecast devices experienced a shock in recent days when their units lost the ability to cast content. The company ended the brand last year, which led folks to think that this was a planned obsolescence of some kind.

Google sent an apology email to people affected by the outage, saying it was “working to roll out a fix as soon as possible.” We’re contacting you because of a disruption affecting Chromecast (2nd gen) and Chromecast Audio devices.