An HP spokeswoman confirmed reports from channel sources that the Palo Alto, Calif.-based IT giant plans to restructure its call center operations. She said there would be layoffs in HP&'s call center ...

HP is launching a program called Partner Navigator to help solution providers manage the computer giant's split into two new Fortune 50 companies. The program includes HP-funded headcount for top ...

Tom Krazit writes about the ever-expanding world of Google, as the most prominent company on the Internet defends its search juggernaut while expanding into nearly anything it thinks possible. He has ...

With triumphant platitudes and self-congratulatory praise, Hewlett-Packard made history by opening a US$14 million global services captive in Medellin, Colombia back in 2012. Plans called for ...

In what it calls a vote for the UK call centre industry, Thus has won a 16-month contract to handle HP UK customer and channel partner enquiries. The £12m UK Customer Management Centre deal in Glasgow ...

The agreement covers the relocation of Vermont's current Medicaid Management Information System, or MMIS, to an HP data center. HP also will upgrade provider call-center technology to improve customer ...

BANGALORE, INDIA — Hewlett-Packard Co. (HP) has set up a contact center in Bangalore that will offer post-sales support to U.S. customers of its consumer products, according to an executive of the ...

Silicon Valley technology giant HP is reportedly laying off about 500 workers at its customer service center in Conway, Arkansas, three years after launching the facility which had been a boost to the ...

Houston-based Sysco Corp. has acquired the former Hewlett Packard customer call center in the Cypress area on U.S. 290. On the 100-acre site the company will build a shared services center to ...

An HP call center in Winchester might lay off nearly 200 employees if it can't find business to replace a departing client. HP spokeswoman Jane McMillian said Sprint has informed HP that it intends to ...