Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible ...

The orange-yellow areas show where low birth weight individuals had less proactive cognitive control (Stable Task-Set Maintenance) activation in the brain. The blue/light blue areas show where they ...

The ups and downs of the last few years have been a lesson on the importance of contingency planning across all industries, particularly legal. Businesses have had to pivot and rethink staffing to ...

Being a proactive leader means building trust among team members and providing autonomy over projects; let them do what they excel at. Agility is championed in today’s business environment. Reactive ...