U.S. News and Travel Report released its annual list of the best travel loyalty programs. Curious to see which ones rank the ...

Are loyalty programs or AI more important for businesses to focus on in the coming year? In truth, they are deeply ...

Loyalty should make the next visit feel worth choosing again. But spending feels different now. Prices remain higher than many guests remember from a few years ago. Even when inflation slows, people ...

The strongest supermarket programs offer more than digital coupons. In 2026, the best options combine personalized prices, ...

In a retail landscape where customers are overwhelmed by choices — where to shop, how to shop, which brands to shop — loyalty is more important than ever. It's not just about the sheer number of ...

The brand has the highest loyalty among U.S. grocers because loyalty is a strategy, not just a program, experts say.

Companies have been treating loyalty programs less like reward systems and more like data-harvesting tools. Here's what to ask yourself before signing up for one. Store loyalty programs used to be ...

What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

Chipotle Mexican Grill has grown its rewards program to 23 million active members since relaunching it in April, but the ...

National chains that have established loyalty programs through larger coalitions rank higher than stores with only a regional presence ...

A widow was blocked from using her late husband's loyalty points by a company that prioritized rigid, heartless bureaucracy ...