Too many companies launch new products or services without a process for deeply understanding what their customers truly need. They make assumptions, rely on limited feedback, or develop ideas based ...

Russell has a PhD in the history of medicine, violence, and colonialism. His research has explored topics including ethics, science governance, and medical involvement in violent contexts. Russell has ...

Imagine Jo: Everyone in Jo's life recognizes her as an outstanding problem solver. She's the type of person who seems capable ...

There is little debate that AI will revolutionize working practices, but there is less agreement about the best way to exploit this transformation. While 90% of CIOs are piloting AI or investing in ...

Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...

Companies with the best customer experience focus on consistency, clarity, and a mindset of continual improvement. Most enterprise AI initiatives fail not because the technology doesn’t work but ...

The original version of this story appeared in Quanta Magazine. If you want to solve a tricky problem, it often helps to get organized. You might, for example, break the problem into pieces and tackle ...

Imagine that your focused mind is like your right hand, and your unfocused mind is like your left. You'll get more done by using both. And it lightens cognitive load. Using only focused effort is like ...

Te Herenga Waka — Victoria University of Wellington provides funding as a member of The Conversation NZ. Te Herenga Waka—Victoria University of Wellington provides funding as a member of The ...

The original version of this story appeared in Quanta Magazine. For computer scientists, solving problems is a bit like mountaineering. First they must choose a problem to solve—akin to identifying a ...