Process mining is now part of Microsoft’s process automation suite, giving you the KPIs and visualizations you need to identify bottlenecks in both manual workflows and software processes. Automating ...

Have you ever found yourself buried under a mountain of Excel spreadsheets, each more complex than the last, and wished for a way to streamline your data management? You’re not alone. Many rely on ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...