Overview Launch highly effective conversational AI instantly without writing any code. Power your chatbot to talk through your website, WhatsApp, Messenger ...

Experts emphasized the value of proactive approaches, meaningful interactions and seamless connections to human support while using AI-enabled chatbots in healthcare. Mazza said Northwell has been ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...

The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

The rapid advancements in Large Language Models (LLMs) are revolutionizing multiple industries, transforming how businesses interact with customers and manage operations. These powerful models have ...

Microsoft is working on an AI-powered chatbot that will provide support for Xbox and associated services, The Verge has confirmed. The news has prompted some to draw comparisons with Clippy, the ...

Enterprise applications vendor Unit4 has long been an advocate of what it calls self-driving ERP. This week, it is taking a big step closer to realizing that vision with the roll-out of Ava, its ...

Microsoft is making waves in the gaming industry once again with its latest innovation: an AI-powered Xbox chatbot designed to reshape the support experience for gamers. The information came from the ...