As a leader, you need to build the organization’s capacity to make decisions without relying on you—this starts with asking ...

If you’ve reached a career inflection point or you’re unhappy with your job or frustrated by managing a team, take a beat and ask yourself these questions. But just because it’s a skill necessary to ...

Imagine Jo: Everyone in Jo's life recognizes her as an outstanding problem solver. She's the type of person who seems capable ...

As toddlers, the constant repetition of the question "Why?" marks the exuberance of curiosity, a trait that, over time, tends to wane in the face of weary parents providing half-hearted answers or ...

Why isn’t this working? I’ve told them how to do it five times and they are still getting it wrong. Do these statements sound familiar? If your team keeps running into the same problems and you’ve ...

To solve tough problems at work, first ask these questions. Problem solving skills are invaluable in any job. But all too often, we jump to find solutions to a problem without taking time to really ...

Problem-solving and problem-fixing is a mindset that focuses on the symptoms, not on the root causes and the systems that must transform. Q. I hear every day from entrepreneurs and managers,“what pain ...

Design thinking is gaining a prominent place in institutions, public spaces and organisations. It is now influencing everyone ...

Q. I hear every day from entrepreneurs and managers,“what pain are we trying to solve?” Is that the best question to ask? A. Especially startup entrepreneurs as well as veteran managers ask, “What ...