Referrals from friends can convince consumers faster than a marketing message from a brand. But it’s important to follow up with email—with both a welcome message and a thank you to the person who ...

To ensure that all qualified individuals with disabilities receive the information and resources they need, all officers, deans, department heads, faculty members, academic advisors, directors and ...

We created a series of template referral letters to be used by the secretaries. Before this, secretaries were typing up each letter, painstakingly entering all the patient’s details and typing the ...