Generative AI is like a magical slack time machine. It has the potential to free up reams of time for knowledge workers. People can use it to become much more productive at a wide range of tasks, from ...

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...

The company continues to build out native functionality within its collaboration app with the addition of tasking capabilities similar to those offered by Asana and Trello. Slack is building a work ...