Chatbots are often touted as a revolution in the way users interact with technology and businesses. They have a fairly simple interface compared with traditional apps, as they only require users to ...

A few years ago a slightly forgotten (a least in Western eyes) mobile messaging app called Nimbuzz launched little ‘chat bots’ on its platform. The bots could tell you about the weather or your ...

When we’ve got our noses poked into smartphones for hours each day, it's hard to believe that apps are starting to hit the end of the road. Yet studies consistently show that smartphone users have ...