In India, call centre bosses allegedly sterilised female call centre agents without their knowledge between 2004 and 2008, according to Gurudas Dasgupta, a powerful trade unionist who has since passed ...
The Vénus was managed by its founder Régine Denis, wife of a Paris music hall director, from 1975 to the 1990s. Like the Château d’Hérouville but smaller and located in south of Paris, this ...
Florent Bardon is the manager of Europe's largest railway station, Gare du Nord in Paris. He also manages the station known as Aéroport CDG2 TGV. Who's the boss and what do we monitor in terms of ...
Five times in a row, the Rolling Stones would come to record here, in Boulogne-Billancourt, in this magnificent studio equipped to the highest standards and where the Beatles, Téléphone, Gérard Manset ...
The Madagascan rioters did not vandalise or compromise the activities of the largest call centres in Antananarivo. Will AI take care of it, quietly? Amazon, SFR, Meetic, Editis, Canal+, Carrefour ...
Daniel Julien, the founder of Teleperformance, has realised one of his dreams: Teleperformance joined the CAC 40 on 20 June 2020. The company will leave the index on 22 September and be replaced by ...
Seven2, formerly Apax Partners, has reportedly commissioned a French investment bank to sell its stake in Vocalcom, the star call centre software company, which has recovered well after a few ...
In a recent edition of Cash Investigation, a manager from La Banque Postale (whose customer relations department is headed by Sandrine Beltran) reported that the bank was using AI to rate its ...
Cardata rejoint EDG. Qui est Tarik Zouine ? Custplace innove dans la mesure de l'expérience collaborateurs. Le Directeur Retail Europe de Baccarat, Alexandre de Fages de Latour, s'exprime. Ceux qui ...
Unique, secret or memorable places that can't be booked on Airbnb, Booking or Le Collectionnist. These rooms, houses and places that can't be booked on Airbnb or Le Collectionnist. In Annecy, Avignon, ...
‘Last Friday, at a works council meeting, the management of Teleperformance France presented its social partners with a transformation and reorganisation plan for France, and proposed a voluntary ...
Erratum Bottin du service et de l’expérience client. Dans sa 3ème édition, le Bottin évoqué, édité par le magazine En-Contact a omis, dans sa catégorie TOP 15 des prestataires, l’un des leaders ...
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