At this year’s Web Summit in Lisbon, Hayden Brown, president and CEO of Upwork, was asked which leadership skills are most in demand today. Her answer was immediate: The demand for soft skills is ...

In a Worker Adjustment and Retraining Notification (WARN) submitted to the Texas Workforce Commission, Telvista said it plans to permanently shut down its call center at 8585 N. Stemmons Freeway, ...

Last week, the federal government gave Hawaii approval to make sodas, ginger beer — and all carbonated, nonalcoholic beverages suffused with 10 grams of sugar or more in each serving — off limits to ...

Senior executives from American companies recognize that technical skills are critical for success in the workplace in the age of AI. But when asked what kinds of skills are in short supply among ...

Panama City will hold a soft opening for the new Martin Luther King Jr. Recreation Center on Dec. 15. The original facility was rebuilt after being heavily damaged by Hurricane Michael in 2018. The ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

Penn’s Center for Public Health announced the formation of a new team to assist public health practitioners. The initiative is titled the “Public Health Impact Hub” and was unveiled on Nov. 17. It ...

Hospitals and health systems are formalizing leadership roles focused on clinical excellence and professionalism — particularly at academic medical centers. Leaders say their institutions see the ...

We throw around the phrase “soft skills” all the time, but when you stop and ask what it actually means, most people can’t define it. The term gets used so casually that it’s lost any real meaning—and ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

Zhinanche Robot Technology in China’s eastern city of Nanjing gives students hands-on experience with industrial robots. Its main workshop is lined with robotic arms on one end. These machines are the ...

WASHINGTON, Nov 5 (Reuters) - U.S. Immigration and Customs Enforcement aims to open a call center that would have a dedicated unit to track down unaccompanied migrant children with the help of state ...