Krisp, a leader in real-time voice AI technology, has announced the launch of its Voice Translation SDK, enabling CX pl ...

The transition to platform adoption requires platform providers to address concerns around control, lock-in and pricing.

Release arrives as tariffs, de minimis rules, and international regulations evolve — giving brands predictive control ...

PepsiCo reveals how scaling shared digital platforms creates an AI advantage—reducing risk, improving decisions, and ...

Ahmedabad, India | [23rd February 2026] — Rootle ...

New real-time AI solution for in-store teams makes rapid recommendations for deals, add-ons, and savings for a more efficient customer experience SoundHound processed nearly 30 million AI customer int ...

Frost & Sullivan recognizes SharpenCX for delivering customer trust, transparency, and reliability through a cloud-native architecture and AI-driven workflows.

Agentic Commerce Poised to Accelerate; Marketers Fear Losing Direct Relationships as Nearly Half of Surveyed Consumers Expect to Interact with Brands through AI Agents by the end of 2026 NEW ...

First Fidelity Bank selected Bud to support its continued investment in modern, customer-centric digital capabilities that ...

"At the team level we asked ourselves, how can we become a better support organization for our regulated industry customers ...

Milan AI company ELECTE secures French patent, releases platform update, expands team, and signals new products ahead.

Investment funds managed by Morgan Stanley Capital Partners (MSCP), the middle market private equity buyout team within Morgan Stanley Investment Management, announced today the acquisition of ...