Krisp, a leader in real-time voice AI technology, has announced the launch of its Voice Translation SDK, enabling CX pl ...

Release arrives as tariffs, de minimis rules, and international regulations evolve — giving brands predictive control ...

Ahmedabad, India | [23rd February 2026] — Rootle ...

Google Gemini Enterprise for Customer Experience challenges where intelligence lives in the CX stack—and who owns the ...

APLAZO’s customer support is handled via WhatsApp and the newly integrated in-app chatThe AI tools implemented support both end customers ...

Frost & Sullivan recognizes SharpenCX for delivering customer trust, transparency, and reliability through a cloud-native architecture and AI-driven workflows.

The partnership brings objective, AI-driven VoC prioritization to the micro-moments that define boutique fitness ...

CrowdStrike (NASDAQ: CRWD) and Qualtrics today announced a new integration that adds a new layer of security to customer and employee experience programs, giving organizations real-time visibility to ...

Agentic Commerce Poised to Accelerate; Marketers Fear Losing Direct Relationships as Nearly Half of Surveyed Consumers Expect to Interact with Brands through AI Agents by the end of 2026 NEW ...

The retail store remains one of the most important touchpoints for customers, even in an increasingly AI-focused and ...

Harmony unifies voice, messaging, and AI into a single integrated platform, eliminating fragmentation across enterprise CX systems ...

Dubai-based company Renty.ae is scaling its business amidst the growing market, driven by the escalating number of tourists opting for transparent car and yacht bookings online.