As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...
Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...
As companies look to become an Agentic Enterprise, success will depend on their workforce's ability to harness and apply ...
The company says that improving AI competency will allow a human workforce to enjoy greater agency within their jobs in ...
Discover how to test for multi-user vulnerabilities. Four real-world examples of tenant isolation, consolidated testing, and ...
Leaders trying to scale AI tools across the organization contend with employee resistance, communication breakdowns and a ...
Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ecstatic about the product's possibilities. Ditto for its just-announced ...
Accenture is betting that the future of retail will run through AI with an investment in Profitmind, an agent-based platform ...
Age UK, Yorkshire Wildlife Trust and RSPCA reveal the CRM, digital experience platform, and other marketing technologies they use to help boost support.
As with previous tech transitions, IT and HR must collaborate to soften the impact of AI-fueled transformation on employees — ...
As threat velocity increases, Salesforce’s Paul Tatum says agentic AI is needed to shoulder the routine mission work that has ...
As we move into 2026, AI is no longer the next wave of technology, it is a strategic imperative with the power to reshape how ...