You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Lara O'Reilly Every time Lara publishes a story, you’ll get an alert straight to your inbox!

McDonald’s likely hoped its new holiday commercial would land as a funny, slightly chaotic take on the season. Instead, the AI-generated spot quickly set the internet buzzing, and not in the way the ...

Chatbot opportunities have advanced thanks to the rise of generative AI, but so have the risks that brands could encounter.

HANNIBAL, Mo. - Christmas is the one day of the year that Bob Gilstrap, McDonald’s franchise operator brews his coffee at home. Every other day, he starts his morning - like a myriad of others do - ...