In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday.

Did you get this text from Verizon about *** $20 credit? This one is real. Here's what's going on. So after an outage knocked ...

"We did not meet the standard of excellence our customers expect," Verizon said after the more than 10 hour outage.

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

Following its nationwide outage, Verizon is offering customers a $20 account credit as an apology and compensation.

The wireless carrier apologizes for the outage, which it finally fixed after about 10 hours. Affected users can expect ...

Updated on Jan. 14 at 9:18 p.m. ET: In an apology to its customers posted on X and provided to Mashable on Wednesday evening, ...

As today's Verizon blackout drags on, Sen. Ben Ray Luján of New Mexico says he's prepping legislation that would require ...

Early last year, T-Mobile rolled out several harsh changes that have frustrated its customers to the point where some have ...