Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

An Upstate New York DoorDash driver who was arrested for posting a TikTok video of a passed-out naked customer, claiming to be the victim of sexual harrassment, hid from cameras after her arraignment, ...

According to recent research from PwC, 32% of consumers "would stop doing business with a brand they loved after one bad experience." But brands generally lose more than just revenue through bad ...

At a press conference held in UIM on Dec. 29, the university head Muammar Bakry announced the institution's decision to ...

A Zomato delivery rider expressed his frustration after struggling to deliver an order in Bengaluru. He was "forced" to walk nearly 200 to 300 metres with the food.

With bad loans shrinking & capital buffers stronger, urban co-op banks’ new umbrella body NUCFDC is now prioritising rollout ...

Finn Gregory, a Brighton and Hove civil enforcement officer (CEO) known more commonly as a parking or traffic warden, said he ...

TaxAct is a solid choice for DIY tax software especially if you want access to tax professionals and live expert support. However, we found its pricing structure a bit confusing.

Swiss police are warning it could take days or even weeks to identify everyone who perished, leaving an agonising wait for ...

Educational Voice targets growing demand for animated training content as organisations shift toward video-based learning A well-produced training animation can reach thousands of employees ...

Her name is Halley and she talked to viewers about the bad customer service experience she had at a Chanel store when she tried to return a pair of shoes. TikTok/@halleykate At the beginning of the ...

Minnesota officials revealed Monday the state is taking a second look at several day care centers featured in a now viral ...