Private rooms, a residential design and a team-first pay structure keep the Dallas store feeling intimate at scale.

CUSTOMER SERVICE. My manager wants us to “wow” every customer this holiday season with upgraded gift wrap, hand deliveries, the works. I love the spirit, but I don’t see how ...

The show brought together jewelry retailers, manufacturers and industry professionals from across the United States, Latin ...

Viviana Langhoff’s Puerto Rican heritage shapes a showroom with tropical wallpaper, an agate bar and a hidden garden.

“I had to make the call that led to firing a long-time bench jeweler that we loved like family. He was in an extended mental ...

Inventory turnover tops jewelers’ fix-it list again, according to INSTORE's 2026 Big Survey. Here’s what’s working, and what ...

A jewelry store owner was found dead inside his shop in the Cincinnati suburb of Fairfield on Tuesday afternoon, and police ...

A security guard has been charged with murder after police say he shot and killed a man who was smashing a jewelry kiosk at a ...

In INSTORE’s 2026 Big Survey, independents describe the new ideas they’ve tested, from AI design sessions to TV ads, and are ...

The family-owned jeweler, with stores in Missouri and Iowa, is retiring; a going-out-of-business sale begins Oct. 26.

Shane says romance should be 80 percent of every presentation. Most salespeople get about 20 percent. Here's the four-part ...

Precision-cut gemstones, gold-filled chain styles, made-to-order chain, diamond testing and laser personalization solutions ...