The digital age has made us a DIY economy in which millions of jobs no longer exist not because computers do the work, but because the work has been shifted, via computers, directly onto the consumer.

As AI chatbots frustrate travelers during disruptions, some travel companies are considering charging extra to reach a human.

The online travel agency has invested in AI to boost the productivity for Expedia's workforce and make travel hiccups easier ...

Earlier this year, Expedia Group reported a strong third quarter in 2025 and highlighted its technology focus at the WiresConnect conference in the US, where Dani Monaghan discussed how AI is ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

(Bloomberg/Ignacio Gonzalez) — Expedia Group Inc. raised its full-year gross bookings and revenue outlook, signaling that strong travel trends are continuing into the holiday quarter. Revenue for the ...

Nov 7 (Reuters) - Shares of Expedia (EXPE.O), opens new tab rose 15% on Friday after the online travel agent forecast higher 2025 revenue and margin growth, banking on strong bookings from its ...

In today's rapidly evolving travel industry, staying ahead of the curve is crucial for travel advisors. As the market becomes increasingly competitive, finding the right tools and partnerships to ...

Hari Nair, senior vice president and general manager of Hotels.com, which was among the first OTAs introduce AI search filters. Photo Credit: Jamie Biesiada NEW YORK -- Expedia Group, an early adopter ...

Expedia's now realized merchant model and tech stack consolidation from 20+ brands to 3 core platforms create operational leverage and higher take rates compared to pure-play agency competitors like ...

In Aesop’s fable “The North Wind and the Sun,” the two forces of nature argue over who is stronger. To settle the debate, they test their power on a passing traveler by trying to remove his cloak. The ...

SEATTLE--(BUSINESS WIRE)-- Expedia Group today announced a major expansion of its B2B technology platform, launching new APIs and advertising innovations designed to power partner growth and unlock ...