As some U.S. hotels hung on to practices they adopted during the early stages of the coronavirus pandemic — such as eliminating daily room cleanings — the number of hotel housekeepers fell by more ...

We've learned that the glasses in hotel rooms can be far from clean no matter how shiny they appear. Here's why you should ...

Waiting until you've been wronged by a hotel to navigate the legal technicalities involved is a mistake. Know your rights ...

Lotte Hotels & Resorts has joined a government-backed effort to develop humanoid robots tailored for hotel operations, ...

Between deeper cleanings in the wash or with a vacuum, you can freshen up your drapes by giving them a few whacks with ...

Hotel stays are a treat, but sometimes we forget the little things that make life easier for the people who clean up after us ...

A woman claimed that two hotel staff members entered their room using a master key, despite the room having already been ...

A country resort near Paris refused to cover $800 worth of medical and cleaning bills for a couple who woke up covered in ...

A Delhi-based woman alleged that staff at Hyatt Regency Jaipur entered her room without permission. Her viral post has left ...

Some online users explained the hotel’s evening turndown service to the woman, saying, “Is this your first time? Sorry, ma’am, but this is completely normal.” ...

Footnote: Front row (left to right): Mr. Nilan Chandima – Food and Beverage Manager; Mr. Bandula Priyantha – Executive Chef; Mr. Ravi Kurukulasooriya – General Manager; Mr. Nelson Mayadunna – ...

Rapper Kid Cudi testified Thursday about alleged incidents with Combs. This story may contain accounts and descriptions of actual or alleged events that some readers may find disturbing. The second ...