The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

A new survey from Forrester suggests that many B2C CMOs are planning to make the customer experience (CX) their top priority ...

Use these ChatGPT prompts to eliminate wasted time and think bigger. Find out what, deep down, you already know. What are you ...

In this week's Ask the Editor Q&A, Joy Taylor answers questions on the 20% tax deduction for qualified business income or QBI ...

Plus, the end of Windows 10, and Xero's big buy, and seven other developments in accounting technology you may have missed.

It’s not often a 40-year-old, $180bn software platform brings in the builders for a complete refit, but as many Intuit ...