Hollywood has been called out repeatedly for its starring role in the climate crisis, and now the $2.5 trillion media and entertainment industry is making sustainability a top priority. The carbon ...

You may have already begun to notice, but Google Search is now starting to look a lot different. Instead of just a long list of links relevant to your searches, there are now AI-generated responses ...

Five years after COVID upended everyday grocery shopping, nothing’s gotten any easier for grocers. Inflation-weary consumers, tariffs, and growing competition factor into the top grocery retail trends ...

Despite all the attention on customer experience, it’s been stuck in a rut. Agentic AI in CX has the potential to get it unstuck. In 2024, customer perceptions of CX quality in the US dropped to an ...

With global conflict raging and international tensions running high, the defense industry is under intense pressure. There are several defense and security trends 2025 that organizations need to watch ...

Marketplaces are a dream come true for the modern consumer: with just a few clicks or taps, and they can browse an endless selection of items and deals. Just like their brick-and-mortar counterparts, ...

The construction industry is a major contributor to the global economy, accounting for an estimated 14% of gross domestic product and employing millions. But despite its powerhouse economic role, the ...

Forget staycations. Travel trends 2025 are all about people getting out of the house to see what the world has to offer. Five years after the pandemic capsized it, the global travel and tourism ...

No industry is immune to disruption, but media and entertainment (M&E) stands out for its unique volatility. New technologies, fast-changing consumer preferences, and low barriers to entry make it one ...

In 2025, B2B sellers and sales managers find themselves in a new arena where hitting quarterly sales quotas takes more than savvy selling skills. B2B sales 2025 is all about AI and automation as more ...

Across industries, rising prices, rapid technology advancements, and growing customer expectations have forced many companies to reexamine old assumptions and devise new strategies. Insurance is no ...

Yurdanur Marangoz-Yesilirmak leitet das SAP Customer Experience Presales Team in Deutschland mit Schwerpunkt auf Commerce. Seit 2012 unterstützt Sie das CX Team sowohl für Commerce als auch Marketing ...